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Documentation Index

Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt

Use this file to discover all available pages before exploring further.

Units affect quantities, dimensions, kit components, shipping, purchasing, and inventory history. Do not change a unit’s meaning after it has been used on live records.

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Open Units Of Measure

  1. Open Settings.
  2. Choose Entity Settings.
  3. Open Products and Pricing.
  4. Choose Units of Measure.
Units of Measure settings page showing quantity, weight, length, volume, and time tabs

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Understand Unit Types

TypeCommon use
QuantityEach, case, pallet, box, pack, or other count units.
WeightProduct weight, shipping weight, freight review, and carrier rules.
LengthProduct dimensions and package dimensions.
VolumeCapacity or volume-based product data when needed.
TimeService or labor-style products when time units are used.

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Add A Custom Unit

  1. Choose the correct unit type.
  2. Click Add Custom Unit.
  3. Enter a short code operators will understand.
  4. Enter a clear label.
  5. Choose the base unit.
  6. Enter the conversion factor to the base unit.
  7. Save and test the unit on a sample product.
Add Custom Unit modal showing code, label, base unit, and conversion factor fields

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Safe Change Rules

  • Create a new unit when the old unit has the wrong meaning.
  • Deactivate a unit when it should no longer be selected.
  • Keep system units locked.
  • Test products, kits, purchasing, orders, and shipping after adding a unit.
  • Avoid ambiguous codes such as box when the business uses multiple box sizes.

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Common Blocks

  • Unit is locked: system units cannot be edited.
  • Unit cannot be deleted: it may already be used. Deactivate it instead.
  • Conversion is wrong: create a replacement unit and correct product setup intentionally.
  • Shipping rates look wrong: check weight and dimension units on the product and package.
  • Kit quantities look wrong: confirm component quantities use the expected unit.

Products and Pricing Settings

Manage pricing levels, categories, units, and adjustment rules together.

Product Setup

Create and maintain products that use units for quantity, dimensions, weight, and inventory.

Kits and Assemblies

Use component quantities and units safely when selling or building kits.

Shipping and Fulfillment Setup

Configure shipping behavior that depends on product dimensions and weight.