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Documentation Index

Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt

Use this file to discover all available pages before exploring further.

Where to go

Settings > Profile

Open your user menu in the top bar, then choose Profile.

Who can change it

You manage your own profile

Admins can reset another user’s MFA from Organization Users, but they do not set your personal password or recovery codes.

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Update Your Profile

The profile header shows your name, email, current role, avatar, and membership context. Use Edit Profile when you need to update your display name or phone number.

Profile page with account information, identity verification, password, PIN lock, authenticator app, security key, and email-code MFA controls
  1. Open the user menu in the top bar.
  2. Select Profile.
  3. Choose Edit Profile.
  4. Update your display name, phone number, or avatar.
  5. Save the change, then confirm your header reflects the new information.
Email is managed by sign-in Your email address is tied to the sign-in account. If an email address is wrong, ask an owner or admin to review the user record and invite status instead of editing the display name around it.

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Use PIN Lock on Shared Workstations

PIN Lock is for quick unlock on shared warehouse or fulfillment devices. It is not a replacement for your password or MFA.

  1. Open Profile and find the Security section.
  2. Choose Enable PIN or Change PIN.
  3. Enter a 4 to 6 digit PIN and confirm it.
  4. Use Lock Screen from the user menu when stepping away from a shared device.
Do not share PINs Every user should unlock with their own PIN. Shared PINs make it harder to know who picked, packed, shipped, adjusted, or approved something.

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Set Up MFA

MFA adds a second sign-in check after your password. Arcus supports multiple factor types. Keep at least one reliable factor available and save your recovery codes when prompted.

Authenticator app

Use an app that generates one-time codes. Save your recovery codes after setup so you can get back in if the device is lost.

Security key

Use a hardware security key for strong sign-in protection. You can add more than one key so a backup is available.

Email-code MFA

Use email codes as a backup option when appropriate. If you also have a stronger factor, review whether email-code should stay enabled.

Recovery codes

Store the recovery codes outside Arcus after enrolling your first MFA factor. They are for emergency account recovery.

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If You Lose Access

Use your recovery codes first if you still have them. If you cannot sign in with any enrolled factor, contact an owner or admin. They can reset MFA from Organization Users.

  1. The admin opens Admin > Organization > Users.
  2. They find your user row and choose Reset MFA.
  3. They enter the required confirmation phrase and a reason for the audit log.
  4. You sign in again and enroll a new MFA factor before continuing.
Add a backup before you need it A second security key or saved recovery codes are easier than emergency recovery during a busy shipping or accounting day.

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Review Entity Memberships

Your profile also lists the entities you can access, your role in each entity, and which entity is currently active. If the wrong entity opens by default or a module is missing, ask an owner or admin to check Organization Users and your role.

User Management

Invite users, manage entity access, roles, permissions, location restrictions, PINs, and MFA reset workflows.

Settings Overview

Understand the admin surfaces, settings groups, and workflow impact areas.

Navigation Overview

Find modules, records, settings, and support tools quickly.