Documentation Index
Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
Use this file to discover all available pages before exploring further.
Where Batch Packing Fits
Batch packing starts after a wave has been created. The page shows the wave name, the wave status, and order cards for the orders included in the wave. Operators use those cards to open the pack station for each order.
- Create a wave from the wave-picking workflow.
- Pick the physical products for that wave.
- Open the batch pack page for the wave.
- Open each order’s pack station from its card.
- Confirm items, quantities, package, serials, and label state.
- Complete or hold each package based on what is physically ready.
Read The Order Cards
Each order card represents one order in the wave. Use the order number and status chip to decide what needs attention next. The Open pack station link takes the operator to the order-specific packing workflow.
- Order number: confirms which customer order the card represents.
- Status chip: shows the current order or pack-session state.
- Open pack station: opens the order packing view so the package can be verified.
- Wave status: shows whether the grouped work is still active or complete.
- Print all labels: appears only when the wave is complete and labels are available for the batch.
Pack Each Order
Opening the pack station lets the operator work order by order. This is where package contents are reviewed, missing items are added, serial numbers are captured, and shipping label state is checked.
- Standard products: confirm the package quantity matches the picked quantity.
- Serialized products: enter or scan every serial number before completion.
- Kits: verify the physical components, not just the kit parent line.
- Partial shipments: pack only the quantity leaving now and leave the rest open.
- Pickup orders: confirm the handoff process even when no carrier label is required.
When To Hold A Batch Order
Do not force an order through the batch just because it is included in the wave. Hold the order when the physical work does not match the screen or when an upstream issue needs correction.
- Picked quantity does not match the order quantity.
- A serialized product is missing the required serial number.
- A kit component is missing or the wrong component was picked.
- The shipping address is invalid or incomplete.
- The package weight, dimensions, or box choice changed after label purchase.
- Payment, approval, customer credit, or fraud review blocks shipping under company policy.
Close Out The Batch
A batch is clean when every included order has either been completed or has a clear reason it is still open. Supervisors should review old batches so stale work does not remain in the warehouse queue.
- Confirm completed orders have the right fulfillment and shipment state.
- Confirm open orders have notes or a visible reason for the exception.
- Print batch labels only when labels are correct and the batch is ready.
- Use the order or package history to investigate anything that changed during packing.
- Return unmatched or blocked items to a controlled staging, hold, or bin location.
Common Blocks
- Wave not found: confirm the wave link is current and the user has access to the selected entity and location.
- No order cards appear: the wave may have been created with no matching orders or the filter did not match open fulfillment work.
- Open pack station is unavailable: check user permission, order state, and whether the order is still eligible for packing.
- Print all labels is missing: the wave is not complete yet or not every package has an available label.
- Package cannot be fulfilled: resolve missing items, serial numbers, label, address, or package data before completion.
- Order stays partially fulfilled: another package or remaining quantity still needs work.