Documentation Index
Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
Use this file to discover all available pages before exploring further.
The match workspace appears after you start an in-progress bank reconciliation. It is where bank feed activity is paired with posted cash activity so the statement balance can be reviewed and completed.
Open The Match Workspace
- Open Accounting > Bank Reconciliation.
- Start a reconciliation or open an in-progress reconciliation.
- Confirm the bank account, statement date, and statement ending balance.
- Continue to the matching step.

Read The Balance Strip
The top of the workspace compares:- Opening Balance: the prior completed reconciliation balance for the bank account.
- Matched Transactions: the bank activity currently matched in this reconciliation.
- Reconciled Balance: opening balance plus matched bank activity.
- Statement Ending: the ending balance you entered from the bank statement.
- Difference: the remaining variance to resolve or document.
Choose The Right Match Path
Use the match path that matches what the bank transaction actually represents.- Auto-Match Suggestions: best for straightforward bank-to-GL pairs where amount, date, reference, or check details line up.
- Manual Match: best when one bank row needs one or more posted GL cash lines and the totals match.
- Match AP: best for withdrawals that represent posted AP payments or printed checks.
- Match Payout: best for deposits that represent posted marketplace payouts.
Use Auto-Match Suggestions
When Arcus finds likely matches, it shows suggestions based on amount, date, reference, check number, and other matching clues.- Review each suggestion.
- Use confidence badges as a clue, not as approval.
- Click Apply to stage one suggestion, or select multiple suggestions.
- Click Accept to apply selected suggestions in bulk.
- Confirm the bank and GL unmatched counts drop as expected.
Manually Match Bank And GL Rows
Use manual matching when the suggestion is missing or you need to combine multiple GL cash entries.- Select one bank transaction on the left.
- Select one or more GL cash entries on the right.
- Review the selected bank amount and selected GL total in the action bar.
- Click Match when the amounts agree.
Match AP Payments And Printed Checks
Outbound bank transactions can show Match AP. Use it when a bank withdrawal represents a vendor payment or printed check.- Click Match AP on an outbound bank row.
- Review AP payment and printed check candidates.
- Compare amount, payment date, check number, vendor, and match reason.
- Click Match on the correct candidate.
Match Marketplace Payout Deposits
Inbound bank transactions can show Match Payout. Use it when a deposit represents a posted marketplace payout from Stripe, Shopify, Amazon, eBay, or another supported channel.- Click Match Payout on an inbound bank row.
- Review payout candidates within the amount and date window.
- Compare platform, payout ID, amount, payout date, settlement dates, and confidence.
- Click Match on the correct payout.
Remove A Match
Matched pairs appear below the two-column matcher. Use the remove action when a match was made to the wrong bank transaction or GL entry. Removing a match returns the bank transaction and GL line to the unmatched lists. Review the difference after removing a match because the reconciliation balance changes immediately.Complete The Reconciliation
- Resolve or document unmatched activity.
- Review the balance strip.
- Click Complete Reconciliation.
- If the difference is zero, confirm completion.
- If a difference remains, complete only when your policy allows recording the difference as unreconciled.
Common Blocks
- No bank feed rows appear: sync the bank feed, confirm the bank account, and check whether the rows are already matched.
- No GL entries appear: confirm cash activity has posted to the linked GL cash account.
- Match button is disabled: the selected bank amount and selected GL total do not match.
- Bulk accept fails: one selected suggestion became invalid. Clear the selection, refresh the workspace, and apply only the suggestions that still match.
- No AP candidates appear: check the withdrawal amount, payment date, bank account setup, and whether the AP payment or check is already matched.
- No payout candidates appear: confirm the payout is posted and is within the expected amount and date window.
- Cannot complete: review the difference, permissions, open period controls, and unresolved match issues.
Related Articles
Bank Reconciliation
Start and complete bank reconciliations.
Marketplace Payouts
Review marketplace payout posting and settlement behavior.
Pay Bills and Print Checks
Pay AP bills and understand bank-side matching.
Check Register and AP Checks
Review printed checks, clearing, voiding, and related documents.

