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Documentation Index

Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt

Use this file to discover all available pages before exploring further.

Packing settings can change package suggestions and label timing. Test with known orders before relying on new settings in production.

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Open Packing Configuration

  1. Open Settings.
  2. Choose Entity Settings.
  3. Open Shipping and Fulfillment.
  4. Choose Packing Configuration.
Packing Configuration page with PackPilot auto-suggest, blind cycle count mode, scoring parameters, and packing presets

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Tune PackPilot

Review:
  • Auto-suggest cartons: creates package suggestions when orders become ready to pack.
  • Base per box: influences whether fewer or more cartons are preferred.
  • Base per pound: influences weight-based scoring.
  • Oversize penalty: discourages package choices above the oversize threshold.
  • DIM weight factor: estimates dimensional-weight impact for package scoring.
  • Epsilon: controls small tolerance differences during fit calculations.
  • Packing presets: saved configurations that can be tested and marked default.

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Product Data Still Matters

PackPilot can only suggest good packages when product setup is accurate. Review:
  • Product dimensions and weight.
  • Box products.
  • Packing categories.
  • Allowed or blocked product mixing.
  • Serial requirements.
  • Freight flags.
  • Available inventory and bin data.

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Common Blocks

  • No suggestion appears: check product dimensions, weight, stock, serial rules, freight mode, and the auto-suggest toggle.
  • Too many boxes are suggested: review base per box, product dimensions, and allowed mixing.
  • Oversized box is chosen: review oversize threshold and penalty.
  • Carrier rate differs from packing estimate: Shippo and carriers may apply their own dimensional-weight rules.
  • Preset did not apply: confirm it is active and default where expected.

Pack with Arcus

Use package cards, suggested boxes, serial capture, and fulfillment actions.

Shipping and Fulfillment Setup

Configure shipping defaults, rules, scanners, and printing alongside packing.

Product Setup

Maintain the product dimensions and weights PackPilot depends on.

Fulfillment Station

Operate the station view for picking, packing, and shipping.