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Documentation Index

Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt

Use this file to discover all available pages before exploring further.

Scanner classification is handled by Arcus so Zebra, Arcus Command, packing, serial capture, and scan logs stay consistent.

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Open Scanners

  1. Open Settings.
  2. Choose Entity Settings.
  3. Open Shipping and Fulfillment.
  4. Choose Scanners.
Scanners settings page with new device setup, registered device status, and recent scan log controls

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Register A Device

  1. Install or open Arcus Command on the scanner.
  2. Use the entity setup code or QR code shown in Scanners settings.
  3. Sign in with the assigned warehouse user.
  4. Confirm the device appears in Registered Devices.
  5. Assign or verify location and user context.
  6. Run a test scan and confirm it appears in Recent Scans.

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Understand Scan Types

  • Serial: package-scoped serial format or matching serial number.
  • Label: tracking number or shipment label match.
  • Box: barcode for a box product.
  • Item: barcode for a non-box product.
  • Order: order number match.
  • Unknown: no match found, but the scan stays in the log for review.

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Common Blocks

  • Device is offline: confirm Arcus Command is open, network is available, and sync is enabled.
  • Scans are unknown: verify the barcode belongs to a supported order, product, serial, label, or box product.
  • Wrong location appears: update assigned location and confirm the user is in the correct entity.
  • Duplicate prefix appears: remove manual DataWedge prefixes because Arcus Command adds identifiers automatically.
  • Recent scan is missing: check scanner sync, date filters, device filters, and network status.

Fulfillment Station

Use scanning during pick, pack, serial capture, and package work.

Serial Numbers

Track serialized inventory and scanner-driven serial capture.

Printing Setup (PrintNode)

Configure related workstation hardware for fulfillment.

Shipping and Fulfillment Setup

Configure shipping, packing, scanners, and printing together.