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Documentation Index

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A wave groups order work. It does not mean the packages are packed, labeled, shipped, or fulfilled yet. Treat the wave as the warehouse picking plan, then complete the downstream packing steps.

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When To Use A Wave

Use wave picking when the team should pull many orders together instead of opening each order one at a time. This is useful for morning pick runs, carrier cutoff work, same-SKU picking, or a location-focused pick pass.

  • High order volume: group a queue so one picker can work a controlled set of orders.
  • Warehouse location work: pick by location when aisle or bin travel matters.
  • Carrier cutoff: group orders for the carrier or service that needs attention first.
  • Same-SKU runs: pull one product across many orders, then separate it during packing.
  • Training and audit: keep a named wave so supervisors can see what was created and worked.
Warehouse Pick Lists tab with status filter, New Pick List action, and pick-list queue

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Before Creating A Wave

A good wave depends on clean order and inventory data. Before building a wave, confirm the orders are ready to pick and the selected location is the location the warehouse team is actually working from.

  • Order status: the orders should be open enough for warehouse work and not cancelled or voided.
  • Fulfillment status: use waves for unfulfilled or partially fulfilled work that still needs picking.
  • Active location: the wave follows the current location context when location is available.
  • Inventory availability: products should have available stock or a clear exception plan.
  • Delivery path: know whether the wave is for parcel, pickup, local delivery, freight, or mixed work.
Do not use waves to bypass holds If an order is blocked by payment, approval, address, tax, customer credit, or inventory review, resolve the hold before sending it into warehouse picking.

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Build The Wave

Open the wave builder from the fulfillment tools. Enter a clear wave name, choose the grouping strategy, set the order status filter, and limit the number of orders so the wave is the size the team can finish.

Build Wave Pick form with wave name, strategy, order status filter, max orders, and Create wave action
  • Wave name: use a name people can recognize, such as a shift, carrier run, date, or warehouse zone.
  • By location: groups work around the current location so pickers stay focused on the right warehouse.
  • By carrier: groups orders that need the same carrier or shipping handoff.
  • Same SKU: groups orders with repeated products so the picker can pull product-first.
  • Custom: use when the supervisor has a special operating reason to control the wave differently.
  • Max orders: keep the wave small enough to pick, verify, and pack without losing control of the batch.
Name waves for the floor, not the database A name like AM parcel cutoff or Aisle 2 pump run is easier for the warehouse than a generic label that only one person understands.

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What Happens After Create Wave

When the wave is created, Arcus builds the grouped pick work and opens the batch packing view for that wave. The picker can pull the items, then the packer opens each order card and finishes the package work.

  1. Review the wave name and strategy before creating it.
  2. Create the wave only when the order filter and order count are intentional.
  3. Open the batch pack view for the new wave.
  4. Pick the physical items for the wave.
  5. Open each order from the batch pack view and complete package review.
  6. Print labels or documents only after package contents are correct.
  7. Mark packages fulfilled only after the physical work is finished.
Fulfillment Station with pick list, printer controls, package search, package status, item details, and Mark as Fulfilled action

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Keep The Batch Controlled

The biggest wave-picking mistake is making the wave too large. A wave should match the team’s real capacity for a work period. If the team cannot pick, sort, pack, and verify the wave cleanly, create smaller waves.

  • Split morning and afternoon work into separate waves when volume is high.
  • Separate parcel, pickup, local delivery, and freight when those teams work differently.
  • Do not mix urgent carrier-cutoff work with low-priority backorder cleanup.
  • Use clear staging areas so picked items from different waves do not mix.
  • Close out or investigate old waves so stale pick work does not confuse the floor.

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Common Blocks

  • Create wave is disabled: enter a wave name and confirm the required fields are set.
  • No orders are added: review the status filter, active location, order fulfillment state, and whether orders are on hold.
  • The wave is too large: lower the max order count or build separate waves by carrier, location, or SKU.
  • Items cannot be found: check bin locations, transfers, receiving, holds, and inventory transactions before completing the pick.
  • Picked items are mixed up: separate physical staging by wave name and do not combine waves on one cart unless the team has a clear sort process.
  • Order still shows unfulfilled: picking alone does not complete fulfillment. Finish packing, label, and package completion.

Batch Packing

Open the related Arcus guide.

Fulfillment Station

Operate the station view for picking, packing, and shipping.

Pack with Arcus

Use package cards, suggested boxes, and serial capture.

Warehouse Overview

Use the Warehouse workspace for bins, pick lists, receiving, returns, relocations, transfers, and cycle counts.

Order Fulfillment

Move an order from confirmed to picked, packed, shipped, and invoiced.