Documentation Index
Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
Use this file to discover all available pages before exploring further.
Open Bank Reconciliation
Bank Reconciliation lives under Accounting, in the close and reconcile area. The overview shows completed reconciliations, in-progress work, difference counts, connected bank accounts, and the basic process your team follows.

What Must Be Ready First
- A bank account must be set up in Arcus.
- The bank account should be linked to the correct GL cash account.
- The statement date and ending balance should come from the bank statement.
- Cash, check, deposit, payout, fee, and journal activity should be posted before final review.
- Plaid bank feed is helpful when configured, but manual review is still required.
Start a Reconciliation
- Open Accounting.
- Open Bank Reconciliation.
- Click New Reconciliation or open Start Reconciliation.
- Select the bank account from the statement.
- Enter the statement date.
- Enter the ending balance from the statement.
- Add notes when the period needs explanation.
- Begin reconciliation.

Match Bank Activity to GL Entries
In the matching workspace, bank transactions are compared with cash entries Arcus has posted to the linked GL account. The goal is for the difference to reach zero or for any remaining difference to be understood and approved.
- Auto suggestions: Arcus can suggest matches based on amount, date, and reference details.
- Manual matches: users can select a bank transaction and one or more GL entries when the suggestion is not enough.
- Outstanding checks: entries may be valid in Arcus even if the bank has not cleared them yet.
- Bank fees: fees may need a posted entry before the difference clears.
- Duplicates: duplicate bank feed rows or duplicate journal activity should be investigated before completion.
Complete or Hold the Reconciliation
Complete the reconciliation when the difference is zero or when your accounting policy allows a documented difference. Hold it open when the difference needs research.
- Review unmatched bank transactions.
- Review unmatched GL entries.
- Post missing bank fees, deposits, payouts, or corrections when appropriate.
- Confirm outstanding checks and timing differences are expected.
- Save notes that explain unusual items.
Common Blocks
- No bank account appears: set up the bank account and link it to a GL cash account.
- Plaid feed is empty: review Plaid setup, bank feed permissions, and sync timing.
- Difference will not clear: look for missing bank fees, duplicate entries, outstanding checks, timing differences, or wrong statement balance.
- Wrong GL entries appear: confirm the bank account is linked to the right GL account.
- Cannot complete: check permissions, required fields, open differences, and accounting-period controls.

