Documentation Index
Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
Use this file to discover all available pages before exploring further.
Open The Station
Go to Fulfillment from the main sidebar. The station is built for warehouse operators: the left side shows what needs to be picked, and the right side shows the selected package or package queue. Use it when a sales order has items that need to be packed, handed to pickup, or shipped.
Read The Pick List
The pick list is product-first. Each product row can show warehouse stock, receiving or hold buckets, bin status, order references, and quantities that need attention. This lets the picker pull from the shelf without opening each sales order first.
- Product name: the item the warehouse needs to pull.
- On-hand quantity: current stock visible to the selected location.
- Location chips: warehouse, receiving, hold, or bin information when available.
- Order references: the orders or packages waiting for that item.
- Required quantity: the count needed for each order reference.
Find The Package You Need
Use the search field above the package detail to find work by order number, package number, customer, or other package text shown in the queue. After a package is selected, the summary row shows the order, status, date, account, and fulfillment state so the operator can confirm they are working the right job.
The paging controls move between matching packages. The Station and History toggle separates active work from completed or historical work, and the view buttons switch between package card and compact list layouts.
Use Printer And View Controls
The top controls handle printer choice and fast warehouse actions. Pick the printer first, then print all queued documents or print the selected label when a label is available. Use Pick Up when the team needs to focus on orders that will be handed to the customer instead of shipped by carrier.
- Printer selector: chooses the PrintNode printer for labels or documents.
- Print All: sends available queued prints in one action.
- Print Label: prints the active package label when one exists.
- Station or History: switches between open fulfillment work and completed records.
- Card or list view: changes how dense the package queue is.
Review Package Detail
The package detail is the final check before fulfillment. It shows the package number, order link, customer, box type, dimensions, weight, carrier, label state, package items, and the actions available for that package.
A shipping warning means the package does not currently have a purchased label. For shipped orders, create or purchase the label before fulfillment. For pickup orders, a carrier label may not be required, but the team should still confirm the package contains the right items before completing the job.
Add Or Correct Package Items
If the package is missing an item, use Add Item to Package to assign the correct order item and quantity. If an item is in the wrong package, move it from the package workflow instead of editing inventory manually.
- Standard products: confirm quantity matches what is physically packed.
- Serialized products: capture the required serial numbers before completion.
- Kit components: pack the physical component items, not just the sellable kit parent.
- Partial shipments: pack only what is leaving now and leave the remaining quantity open.
Mark The Package Fulfilled
Click Mark as Fulfilled only after the items are packed and the handoff step is complete. For shipped packages, that usually means the label is purchased, printed, and attached. For pickup packages, that means the package is ready for customer pickup or has been handed over according to your process.
Common Blocks
- Package is missing: check the active location, station search, package status, and whether the order has been confirmed for fulfillment.
- Search returns too much: search by the exact order number or package number, then use the paging controls to move between matches.
- No shipping label warning appears: purchase or attach the label before completing shipped packages.
- Print Label is unavailable: confirm Shippo created a label and PrintNode has an active printer selected.
- Item count looks wrong: compare the order line item quantity, package item quantity, and any partial-fulfillment history.
- Serialized item cannot complete: enter the required serial number for each serialized unit.
- Wrong warehouse quantity appears: switch to the correct location or review inventory transfers, holds, receiving, and bin setup.