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Arcus ERP

What is Arcus ERP?

Arcus ERP is a cloud-native business management system that replaces fragmented tools with a single, connected platform. It handles the complete order-to-cash cycle. From taking an order through shipping, invoicing, payment collection, and accounting. Arcus is designed for teams that need real-time inventory visibility, multi-location support, and tight integration between sales, fulfillment, and finance.
Built for wholesale distribution Arcus was designed specifically for wholesale distributors handling physical goods. With features like 3D bin packing, prepackaged item rules, serial number tracking, and vendor returns built in from the start.
Arcus ERP dashboard with revenue, open orders, unpaid invoices, low stock, order status, recent activity, and action items

Key Features

Here’s what Arcus ERP covers:

Order Management

Create, edit, and fulfill orders from a single workspace. Supports walk-ins, online, and phone orders.

Product Catalog

Maintain your full product library with pricing tiers, variants, serial tracking, and bin locations.

Account Management

Track customers, contacts, addresses, credit limits, and payment terms in one place.

Fulfillment Station

Pack orders, print labels through PrintNode, generate packing slips, and track shipments.

Accounting

Use double-entry accounting for GL, AP, AR, journal entries, bank reconciliation, and financial reports.

Analytics

Review dashboard trends for revenue, fulfillment rate, and inventory health.

How to Navigate Arcus

Arcus uses a collapsible left sidebar for primary navigation. Each section of the app has its own icon and label. You can collapse the sidebar to gain more screen space by clicking the ** panel toggle** button at the top right of the sidebar.
Arcus ERP left sidebar with Dashboard, Accounts, Orders, Invoices, Products, Inventory, Warehouse, Fulfillment, Purchasing, Returns, Accounting, Support, and Organization sections

Main sections

  • Dashboard: Overview of today’s orders, revenue, and alerts
  • Orders: Create and manage sales orders
  • Invoices: View and manage posted invoices
  • Accounts: Customer accounts and contacts
  • Products: Product catalog and pricing
  • Inventory: Stock levels and adjustments
  • Warehouse: Bin management and putaway
  • Fulfillment: Pack and ship orders
  • Accounting: Full GL, AP, AR, and reports
  • Settings: Entity configuration, users, and integrations
Permissions Your access to specific sections depends on your user role. If you don’t see a section in the sidebar, contact your administrator to check your permissions.

Getting Help

If you can’t find what you need in this Help Center, here are your options:
  • Browse the Help Center by topic using the sidebar on the left
  • Use the search bar on the Help Center home to find specific articles
  • Contact your Arcus system administrator for entity-specific configuration questions

Common First Steps

  • You cannot see a module: ask an owner or admin to review your role, entity membership, location access, and enabled modules.
  • You are not sure if you are in sandbox: check the entity and environment indicator before creating, posting, paying, shipping, or closing work.
  • You know the order, product, or account name: use global search before digging through module lists.
  • You are learning a workflow: read the workflow guide first, then practice in sandbox before touching production records.
  • You see a warning banner: stop and read it. Warnings usually explain the setup, payment, inventory, fulfillment, tax, or accounting issue blocking the next step.

Set Up Your Entity Walkthrough

For new admins. The right order to configure company, locations, team, tax, email, and integrations.

First Day in Arcus

Confirm environment, learn navigation, find records, and practice safely.

Quick Start Guide

Set up the basics and complete your first operational loop.

Navigation Overview

Learn the sidebar, top bar, search, list pages, detail pages, and permission-aware navigation.

Common Error Messages and What To Do

Understand blocked actions, disabled buttons, missing setup, connector errors, and escalation paths.