Skip to main content
Status badges are shortcuts for workflow state. Always open the record before taking a serious action, because payment, fulfillment, invoice, return, approval, and accounting history can change what is safe.

Start From The Record

Most lists show a status badge, but the detail page gives the full context. Use the detail page before you cancel, void, refund, approve, post, receive, ship, or merge anything.
Arcus sidebar navigation with module links for orders, accounts, products, fulfillment, purchasing, accounting, reports, support, and settings

List pages help you find work by status. Detail pages show the full record context before you act.

Orders And Quotes

Payment And Invoice Status

Fulfillment And Returns

Purchasing And Accounting

Integration Status

Order Lifecycle and Safe Changes

Understand what order state allows after payment, invoice, fulfillment, cancellation, or return activity.

Invoice Management

Work with draft, posted, paid, overdue, corrected, and voided invoices.

Connector Troubleshooting

Recover authorization failures, webhook issues, sync delays, mode mismatch, and stale external records.

Common Error Messages and What To Do

Understand disabled actions, missing setup, connector errors, locked records, and escalation paths.

Period Close

Understand accounting period locks, close requests, reopen decisions, and blocked posting.