curl --request POST \
--url https://api.arcuserp.com/v1/orders/{id}/mark-no-show \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"reason": "Customer never returned our calls; restocking to floor."
}
'import requests
url = "https://api.arcuserp.com/v1/orders/{id}/mark-no-show"
payload = { "reason": "Customer never returned our calls; restocking to floor." }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({reason: 'Customer never returned our calls; restocking to floor.'})
};
fetch('https://api.arcuserp.com/v1/orders/{id}/mark-no-show', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.arcuserp.com/v1/orders/{id}/mark-no-show",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'reason' => 'Customer never returned our calls; restocking to floor.'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.arcuserp.com/v1/orders/{id}/mark-no-show"
payload := strings.NewReader("{\n \"reason\": \"Customer never returned our calls; restocking to floor.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.arcuserp.com/v1/orders/{id}/mark-no-show")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"reason\": \"Customer never returned our calls; restocking to floor.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.arcuserp.com/v1/orders/{id}/mark-no-show")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"reason\": \"Customer never returned our calls; restocking to floor.\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"order_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"order_number": "<string>",
"order_status": "cancelled",
"pickup_no_show_at": "2023-11-07T05:31:56Z"
}
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}Mark a pick-up order as customer no-show (cancel + GL reversal, no auto-refund)
Manually mark an awaiting_pickup order as customer no-show. This is the only way
a pickup order is cancelled for non-collection: the daily sweeper is reminders-only
(the auto-cancel automation was removed 2026-07-22). Delegates to the canonical
markPickupNoShow helper which calls voidOrder to perform a cancel cascade:
reverses fulfillment GL JEs (revenue, COGS, tax, shipping, discount, processing
fee), voids the AvaTax transaction, releases inventory reservations, sends a
notification email, and logs pickup_manual_no_show to the activity feed. It does
NOT auto-refund: any captured payment is parked as a customer credit and surfaced
as a refund-owed work item for a human to issue via a sanctioned refund surface.
Returns 409 if the order is not a pick-up order, not in awaiting_pickup, or
already marked no-show. Requires orders:write scope.
curl --request POST \
--url https://api.arcuserp.com/v1/orders/{id}/mark-no-show \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"reason": "Customer never returned our calls; restocking to floor."
}
'import requests
url = "https://api.arcuserp.com/v1/orders/{id}/mark-no-show"
payload = { "reason": "Customer never returned our calls; restocking to floor." }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({reason: 'Customer never returned our calls; restocking to floor.'})
};
fetch('https://api.arcuserp.com/v1/orders/{id}/mark-no-show', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.arcuserp.com/v1/orders/{id}/mark-no-show",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'reason' => 'Customer never returned our calls; restocking to floor.'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.arcuserp.com/v1/orders/{id}/mark-no-show"
payload := strings.NewReader("{\n \"reason\": \"Customer never returned our calls; restocking to floor.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.arcuserp.com/v1/orders/{id}/mark-no-show")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"reason\": \"Customer never returned our calls; restocking to floor.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.arcuserp.com/v1/orders/{id}/mark-no-show")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"reason\": \"Customer never returned our calls; restocking to floor.\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"order_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"order_number": "<string>",
"order_status": "cancelled",
"pickup_no_show_at": "2023-11-07T05:31:56Z"
}
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}{
"error": "not_found",
"code": "not_found",
"type": "not_found",
"hint": "The requested order does not exist or does not belong to this entity.",
"param": "expand[0]",
"required": "accounts:read",
"request_id": "req_abc123"
}Authorizations
API key issued per entity via Settings > Developers > API Keys.
Each key carries scopes (e.g. orders:read, products:write).
Bearer token format: Authorization: Bearer ark_live_ent_Test keys use ark_test_ent_. Both are issued per entity
via Settings > Developers > API Keys.
Headers
Client-generated unique key for idempotent POST/PATCH/DELETE operations. Alias for the Idempotency parameter. Max 255 chars. On retry with the same key, the original response is returned without re-executing the operation. Keys expire after 24 hours.
255Path Parameters
Body
Optional CS note logged to activity feed + included in void reason for auditor trace.
"Customer never returned our calls; restocking to floor."
Response
Order marked no-show + cancelled
Show child attributes
Show child attributes
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