Unpin a note
Sets is_pinned=false. Idempotent. Requires the notes:write scope.
Authorizations
API key issued per entity via Settings > Developers > API Keys.
Each key carries scopes (e.g. orders:read, products:write).
Bearer token format: Authorization: Bearer ark_live_ent_Test keys use ark_test_ent_. Both are issued per entity
via Settings > Developers > API Keys.
Path Parameters
Response
Unpinned note
A polymorphic note attached to any parent resource (order, account, product, vendor, etc.) via parent_type + parent_id. Notes carry operator-authored prose plus an optional rich-text rendering (content_html). Pinned notes sort to the top of their parent's timeline. Soft-delete sets deleted_at; restore clears it. Scope: notes:read / notes:write / notes:delete. Rule 23 SSOT: is_pinned is written only by canonical pinNote / unpinNote; deleted_at only by softDeleteNote / restoreNote.
"note"
Parent resource family (order, account, product, vendor, etc.). 1..30 chars.
Plain-text note body. Operator-authored.
Optional rich-text rendering of content for the UI.
Cognito user id of the author. Null for API-key authored notes.
Pinned notes sort first within a parent.
If false, the note is visible on the customer portal.
Optional Layer-2 narrowing for portal-visible notes.
Migration provenance (versa, bubble).
Free-form caller metadata. Default {}.
Set by softDelete; cleared by restore.

