> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Inventory Transfers

> Use transfers when stock is physically moving between locations, entities, or an outside fulfillment destination. Transfers keep the movement separate from count corrections, receiving, and fulfillment.

<Note>
  Inventory transfers move stock between physical warehouse locations (e.g., from Storage to Staging, or from one facility to another). Each transfer updates inventory and can post GL entries if locations are tracked separately.
</Note>

## When to Use a Transfer

A transfer is the right workflow when inventory leaves one place and arrives somewhere
else. It creates a trackable record with status, item quantities, source and destination
locations, and related accounting impact when the move is shipped and received.

* **Internal transfer**: move stock between locations in the same entity.
* **Intercompany transfer**: send stock from one entity to another entity in the organization.
* **FBA inbound transfer**: send stock from your warehouse to Amazon FBA when that connector is configured.

<Frame caption={"The Transfers list is the control point for active, pending approval, in transit, and recently closed transfer work."}>
  <img src="https://mintcdn.com/arcuserp/MrJkb10V6EpIZu0o/images/support/screenshots/inventory/inventory-transfers-list.png?fit=max&auto=format&n=MrJkb10V6EpIZu0o&q=85&s=830c4692854a2b1e79d1937cfc9a875e" alt="Warehouse Transfers page with transfer KPI cards, filters, search, and transfer table" width="1620" height="820" data-path="images/support/screenshots/inventory/inventory-transfers-list.png" />
</Frame>

<Warning>
  **Do not use a transfer to fix a count mistake**
  If the physical quantity is wrong, use a cycle count or inventory adjustment. Use a
  transfer only when stock is moving from one place to another.
</Warning>

## Read the Transfer List

* **Active**: transfers still moving through the workflow.
* **Pending Approval**: intercompany transfers waiting for a receiving-side approval.
* **In Transit**: stock has left the source but has not fully arrived.
* **Closed Today**: transfers completed today.
* **Type filter**: narrow the list to internal, FBA inbound, intercompany, or pending approval transfers.
* **Search**: find a transfer by transfer number.

## Create a Transfer

1. Open **Warehouse**, then choose **Transfers** (or **Inventory** then **Transfers**).
2. Select **New Transfer**.
3. Choose the transfer type.
4. Select the source location and destination.
5. Add line items:
   * Select the product.
   * Enter the quantity to move.
   * Verify the cost is pre-filled.
6. Review available quantity before creating or submitting the transfer.
7. Create the transfer, then use the detail page to submit, approve, ship, receive, or cancel as needed.

<Frame caption={"Start with the transfer type. The next steps change based on the move you choose."}>
  <img src="https://mintcdn.com/arcuserp/MrJkb10V6EpIZu0o/images/support/screenshots/inventory/inventory-transfers-wizard.png?fit=max&auto=format&n=MrJkb10V6EpIZu0o&q=85&s=11a92edabfcc000c7fbeab20d53a8e51" alt="New Transfer wizard showing Internal Transfer, FBA Inbound, and Intercompany Transfer options" width="820" height="720" data-path="images/support/screenshots/inventory/inventory-transfers-wizard.png" />
</Frame>

<Tip>
  **Use the detail page after a transfer exists**
  The list is for triage. Open the transfer detail page when you need the timeline, item
  rows, approval notes, shipping data, receiving actions, or related accounting links.
</Tip>

## Understand the Lifecycle

The exact status path depends on the transfer type, but the intent is the same: draft
or submitted work has not moved stock yet, shipped or in-transit work has left the
source, and received or closed work has arrived at the destination.

* **Draft or submitted**: the transfer is being prepared.
* **Pending approval**: an intercompany transfer is waiting for approval.
* **Approved**: the transfer can be shipped.
* **In transit, shipped, or receiving**: stock has left the source and may be partially received.
* **Closed**: the destination has received the transfer.
* **Cancelled or rejected**: the transfer stopped before completion.

## Transfer Statuses (Reference)

* **Draft** - Transfer is prepared but not yet executed.
* **In Transit** - Transfer is in progress between locations.
* **Received** - Destination location has received and confirmed the items.
* **Closed** - Transfer is complete and GL entries have posted.

<Note>
  **Partial receiving is expected**
  If only part of a transfer arrives, receive the arrived quantity. Arcus keeps the
  transfer open until the remaining quantity is received or the workflow is otherwise closed.
</Note>

## Confirm Receipt at Destination

If your warehouse has multiple locations or requires two-step confirmation:

1. The transfer is created in Draft status at the source.
2. Destination staff receives the items.
3. They click **Receive Transfer** to confirm arrival.
4. The system moves items to the destination location.
5. GL entries post (if location-based tracking is enabled).

## What Changes When a Transfer Ships or Receives

* Shipping removes stock availability from the source side of the move.
* Receiving adds stock to the destination side of the move.
* The inventory movement history records the transfer out and transfer in activity.
* Accounting impact is recorded as the transfer moves through shipped and received states.
* Open transfer quantities can affect planning and stock review until the move is complete.

## GL Impact

Depending on your entity settings, transfers can post accounting entries:

**Location-tracked inventory:**

* Debit: Inventory (Destination Location)
* Credit: Inventory (Source Location)

This ensures GL accounts reflect inventory by location for sub-ledger reporting.

**Non-tracked transfers:**

* No GL entry (inventory moves within the same GL account).

## Common Scenarios

* **Moving stock to a picking area**: create an internal transfer from storage to the picking location.
* **Sending stock to another entity**: create an intercompany transfer and wait for approval before shipping.
* **Sending products to FBA**: create an FBA inbound transfer and follow the connector-specific prompts.
* **Fixing the wrong warehouse balance**: use a transfer only if the stock is truly at another location.
* **Receiving fewer units than shipped**: receive the quantity that arrived and leave the remaining quantity open for follow-up.

## Common Blocks

* **New Transfer is unavailable**: you may not have transfer permission.
* **No source stock is available**: review available quantity, reservations, and the selected source location.
* **Intercompany transfer is stuck**: check whether it is waiting for approval or rejection notes.
* **FBA option is disabled**: confirm the Amazon connector and FBA settings are configured.
* **Receive action is unavailable**: the transfer may not be shipped or in transit yet.
* **Transfer should not have happened**: cancel it before shipping, or follow the return transfer process if stock already moved.

## Troubleshooting

**"Source and destination are the same"** - You must select different locations to create a transfer.

**"Insufficient inventory"** - The source location does not have enough of that product. Verify bin quantities or adjust the transfer quantity.

**"Transfer is stuck in In Transit"** - Destination staff must confirm receipt. Remind them to click Receive Transfer.

## Related Articles

<CardGroup cols={2}>
  <Card title="Warehouse Overview" href="/support/inventory/warehouse-overview">
    Use the Warehouse workspace for bins, pick lists, receiving, returns, relocations, transfers, and cycle counts.
  </Card>

  <Card title="Inventory Overview" href="/support/inventory/overview">
    Monitor stock health, location balances, low-stock alerts, and inventory value warnings.
  </Card>

  <Card title="Inventory Transactions" href="/support/inventory/transactions">
    Audit stock movement history, movement types, supply and demand rows, and FIFO layer detail.
  </Card>

  <Card title="Supply & Demand" href="/support/inventory/supply-demand">
    Review stockout pressure, demand signals, reorder timing, safety stock, and suggested reorder quantity.
  </Card>

  <Card title="Bin Locations" href="/support/products/bin-locations">
    Use warehouse bins to organize stock by physical location.
  </Card>

  <Card title="Bin Setup" href="/support/warehouse/bin-setup">
    How bins organize inventory within a location.
  </Card>

  <Card title="Manual Adjustments" href="/support/inventory/manual-adjustment">
    How to adjust inventory for other reasons.
  </Card>

  <Card title="Fulfillment Station" href="/support/fulfillment/station">
    Operate the station view for picking, packing, and shipping.
  </Card>
</CardGroup>
