> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Packing Configuration

> Use Packing Configuration to tune PackPilot carton suggestions, packing score weights, dimensional-weight scoring, oversize behavior, and saved packing presets.

<Warning>
  Packing settings can change package suggestions and label timing. Test with
  known orders before relying on new settings in production.
</Warning>

## Open Packing Configuration

1. Open **Settings**.
2. Choose **Entity Settings**.
3. Open **Shipping and Fulfillment**.
4. Choose **Packing Configuration**.

<Frame caption={"Packing Configuration controls PackPilot suggestions, scoring weights, DIM divisor behavior, blind cycle count default, and saved packing presets."}>
  <img src="https://mintcdn.com/arcuserp/ATYxy7SB_HGOBGqh/images/support/screenshots/settings/packing-configuration.png?fit=max&auto=format&n=ATYxy7SB_HGOBGqh&q=85&s=ba3d745a983b77a73d2c0affb010d116" alt="Packing Configuration page with PackPilot auto-suggest, blind cycle count mode, scoring parameters, and packing presets" width="1680" height="1060" data-path="images/support/screenshots/settings/packing-configuration.png" />
</Frame>

## Tune PackPilot

Review:

* **Auto-suggest cartons**: creates package suggestions when orders become ready to pack.
* **Base per box**: influences whether fewer or more cartons are preferred.
* **Base per pound**: influences weight-based scoring.
* **Oversize penalty**: discourages package choices above the oversize threshold.
* **DIM weight factor**: estimates dimensional-weight impact for package scoring.
* **Epsilon**: controls small tolerance differences during fit calculations.
* **Packing presets**: saved configurations that can be tested and marked default.

## Product Data Still Matters

PackPilot can only suggest good packages when product setup is accurate. Review:

* Product dimensions and weight.
* Box products.
* Packing categories.
* Allowed or blocked product mixing.
* Serial requirements.
* Freight flags.
* Available inventory and bin data.

## Common Blocks

* **No suggestion appears**: check product dimensions, weight, stock, serial rules, freight mode, and the auto-suggest toggle.
* **Too many boxes are suggested**: review base per box, product dimensions, and allowed mixing.
* **Oversized box is chosen**: review oversize threshold and penalty.
* **Carrier rate differs from packing estimate**: Shippo and carriers may apply their own dimensional-weight rules.
* **Preset did not apply**: confirm it is active and default where expected.

## Related Articles

<CardGroup cols={2}>
  <Card title="Pack with Arcus" href="/support/fulfillment/packing">
    Use package cards, suggested boxes, serial capture, and fulfillment actions.
  </Card>

  <Card title="Shipping and Fulfillment Setup" href="/support/settings/shipping">
    Configure shipping defaults, rules, scanners, and printing alongside packing.
  </Card>

  <Card title="Product Setup" href="/support/products/setup">
    Maintain the product dimensions and weights PackPilot depends on.
  </Card>

  <Card title="Fulfillment Station" href="/support/fulfillment/station">
    Operate the station view for picking, packing, and shipping.
  </Card>
</CardGroup>