> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Categories

> Use Categories to maintain your product categories: their names and sort order, the default units new products in a category start with, and whether a category is final sale.

Categories group your products. A category also carries defaults that save typing when you create products, and it can mark a whole group of products as final sale so they cannot be returned. Use this page to add, rename, reorder, or remove categories.

## Before You Start

* You need the **settings.view** permission to open the page.
* You need **settings.edit** to add, edit, delete, or import categories. Without it, **Add Category**, **Import**, and the edit and delete buttons are disabled with a tooltip that explains why.
* **Import** also needs the **data.import** permission.

## Open Categories

1. In the deck, open **Settings**.
2. Under **Products & Pricing**, choose **Categories**.

The breadcrumb reads **Settings > Products & Pricing > Categories**.

## The Category List

The list shows one row per category, and you can sort by any column:

* **Products**: how many active products are in the category.
* **Name**: the category name.
* **Final sale**: a **Final sale** badge when products in the category cannot be returned.
* The edit and delete buttons.

When you have no categories, the list reads "No categories configured".

## Add Or Edit A Category

1. Click **Add Category**, or the edit button on a row. The **Add Category** or **Edit Category** dialog opens.
2. Enter the **Name**.
3. Set the **Sort Order**, a whole number that controls where the category appears in lists.
4. Optionally choose the **Default UOM for new products in this category**: **Default Quantity UOM**, **Default Weight UOM**, **Default Length UOM**, and **Default Volume UOM**.
5. Optionally turn on **Final sale (no returns)**.
6. Click **Create** or **Update**. The button stays disabled until the category has a name.

### Default Units Of Measure

The default units fill in automatically when someone creates a product and picks this category. The person can still change them on the product. Leave a unit as **No default** to fall back to the company defaults on **Settings > Products & Pricing > Units of Measure**. Editing an existing product never changes its units from the category.

### Final Sale

When **Final sale (no returns)** is on, products in the category are blocked from returns (RMAs). A product's own final-sale setting cannot lift the category's flag: when either the product or its category is final sale, the item is blocked, because the most restrictive setting wins. A person who holds the **Override Final-Sale Return** permission can still return such an item by giving a reason.

### Restocking And Handling Fees

Restocking and handling fees for returns are set as return-fee rules on **Settings > Products & Pricing > Adjustments & Coupons** (Applies to: Returns, effect type Fee). The **Returns** section of the dialog links there.

If a category still has an older per-category restocking or handling rate, the dialog shows it as read-only. A matching return-fee rule always wins over it. Click **Clear** to remove the old rate when you save, or **Undo** to keep it.

## Delete A Category

1. Click the delete button on the row.
2. Confirm "Are you sure you want to delete" the category in the **Delete Category** dialog.
3. Click **Delete**.

A category that is still assigned to products cannot be deleted. Move those products to another category, or remove their category, and then delete it.

## Import Categories

Click **Import** to open the import wizard for categories only. You upload a spreadsheet, match your columns, fix any rows that do not fit, and load. See [Imports & Uploads](/support/settings/imports-uploads) for how the wizard works.

## Messages You May See

| Message                                                                                                   | What it means                                 |
| --------------------------------------------------------------------------------------------------------- | --------------------------------------------- |
| "Category created"                                                                                        | The new category is ready to use on products. |
| "Category updated"                                                                                        | Your changes saved.                           |
| "Category deleted"                                                                                        | The category is gone.                         |
| "This product category is still assigned to products. Reassign or uncategorize products before deleting." | Move the products first, then delete.         |

## What Changes Elsewhere

* **Products**: new products in the category start with its default units.
* **Returns**: a final-sale category blocks its products from returns, and category-scoped return-fee rules charge restocking or handling fees.
* **Packing and reports**: the same categories appear on **Settings > Shipping & Fulfillment > Packing Categories** and group products in reports.
* **Audit trail**: creating, editing, and deleting categories is recorded in the activity log.
* **Other open sessions**: when another admin changes a category, your list refreshes.

## Related Articles

<CardGroup cols={2}>
  <Card title="Units of Measure" href="/support/settings/units-of-measure">
    Set the company default units that apply when a category has none.
  </Card>

  <Card title="Adjustments & Coupons" href="/support/settings/adjustments-coupons">
    Create the return-fee rules that charge restocking and handling fees.
  </Card>

  <Card title="Products and Pricing Settings" href="/support/settings/products-pricing">
    Review pricing levels, categories, units, and adjustments together.
  </Card>

  <Card title="Product Setup" href="/support/products/setup">
    Create products and assign their category.
  </Card>
</CardGroup>
