> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change the ship-to address on an order after labels are purchased

> Destructive Change-Ship-To wizard execute. The everyday PATCH path
(`PATCH /v1/orders/{id}`) refuses to mutate `shipping_address_id`
while active Shippo labels exist (the post-label silent-misship hard
block). This endpoint is the CS Lead override that orchestrates the
full void-then-repurchase flow in one transactional sweep:

1. Asserts `orders.override_post_label_edit` (server-side; equivalent
   to the public-API destructive scope combination below).
2. Resolves the new address: either existing `new_address_id` OR
   creates a new `account_addresses` row from `new_address_payload`
   via the canonical addAddress() helper (Triple-lock validation
   Shippo USPS CASS + AvaTax fires inline).
3. For every active label on the order, voids via the canonical
   `voidLabel` handler (Shippo refund API + GL reversal of the
   freight JE keyed `label:<id>` + residential-surcharge reversal if
   last active label + activity log).
4. Atomically updates `orders.shipping_address_id` (and optionally
   `billing_address_id` if `also_change_billing=true`).
5. Calls `recalculateTaxForOrder` against the new destination
   (AvaTax re-finalization).
6. Per `repurchase_strategy`: auto-buys the cheapest new label per
   package (`auto_cheapest`), returns the rate set for the operator
   to choose (`manual`), or skips repurchase entirely (`defer`).
7. For every new label, calls the canonical
   `createShippingDeltaCharge` helper to bill/refund the customer
   for the rate delta vs original (idempotent on label_id).
8. Logs ONE structured `ORDER_SHIP_TO_CHANGED_VIA_WIZARD` activity
   row with full metadata, and broadcasts `order.ship_to_changed`.

**Both `confirm_void_labels=true` AND `confirm_repurchase_labels=true`
are required** (unless `repurchase_strategy=defer`, which only needs
`confirm_void_labels=true`). This is the two-key safety gate
equivalent of the wizard's review-confirm step in the UI.

**Partial failure semantics:** if any label refuses to void (e.g.
carrier-scanned, in-transit), the orders row is NOT updated.
Response returns `422 partial_void_failure` with the list of labels
that did void + the offender so the operator can route to carrier
Package Intercept.

**Scopes:** `orders:write` AND `fulfillment:write` both required.
**Idempotency:** `Idempotency-Key` header is supported; repeat
submissions return the original response without re-charging.

Filed by NEW-GAP-CS-ADDRESS-CHANGE-POST-LABEL-PURCHASE + NEW-GAP-
CHANGE-SHIP-TO-WIZARD-VOID-AND-REPURCHASE (2026-05-16).

**Industry parallel:** Shopify Edit Order (void + reissue);
NetSuite Reverse Fulfillment + Re-fulfill; Acumatica Cancel Shipment
+ Reissue.




## OpenAPI

````yaml /openapi.yaml post /orders/{id}/change-ship-to
openapi: 3.1.0
info:
  title: Arcus ERP Public API
  version: 1.0.0
  description: >
    Arcus ERP public REST API. Designed for external integrations and data
    migration.


    **Authentication.** Bearer token (API key) via the `Authorization` header.

    Format: `Authorization: Bearer ark_live_ent_<code>_<random>` (or
    `ark_test_*` for sandbox).

    API keys are issued per-entity in **Settings > Developers > API Keys**.


    **Entity scoping.** The entity is encoded in the API key prefix; routes are
    flat

    (e.g. `/v1/accounts`, `/v1/orders`, `/v1/products`). A small set of platform
    endpoints

    (migration, reconciliation, events, webhook endpoints, API keys) use the

    `/v1/entities/{entity_id}/...` form -- those are noted in their tags.


    **Key capabilities.**
      - Related-resource hydration via `?expand[]=` (see `x-arcus-expand` on each resource).
      - Cursor-based pagination (`starting_after` / `ending_before` / `limit`).
      - Idempotency via the `Idempotency-Key` header.
      - Webhook events for asynchronous notification.
      - Conditional requests / ETag for cache validation.
servers:
  - url: https://api.arcuserp.com/v1
    description: Arcus ERP API (accepts both live `ark_live_*` and test `ark_test_*` keys)
  - url: https://dev-api.arcuserp.com/v1
    description: >-
      Dev sandbox API (test-only data, accepts `ark_test_*` keys against dev
      RDS)
security: []
paths:
  /orders/{id}/change-ship-to:
    parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
        description: UUID of the order to change ship-to for.
    post:
      tags:
        - Orders
      summary: Change the ship-to address on an order after labels are purchased
      description: |
        Destructive Change-Ship-To wizard execute. The everyday PATCH path
        (`PATCH /v1/orders/{id}`) refuses to mutate `shipping_address_id`
        while active Shippo labels exist (the post-label silent-misship hard
        block). This endpoint is the CS Lead override that orchestrates the
        full void-then-repurchase flow in one transactional sweep:

        1. Asserts `orders.override_post_label_edit` (server-side; equivalent
           to the public-API destructive scope combination below).
        2. Resolves the new address: either existing `new_address_id` OR
           creates a new `account_addresses` row from `new_address_payload`
           via the canonical addAddress() helper (Triple-lock validation
           Shippo USPS CASS + AvaTax fires inline).
        3. For every active label on the order, voids via the canonical
           `voidLabel` handler (Shippo refund API + GL reversal of the
           freight JE keyed `label:<id>` + residential-surcharge reversal if
           last active label + activity log).
        4. Atomically updates `orders.shipping_address_id` (and optionally
           `billing_address_id` if `also_change_billing=true`).
        5. Calls `recalculateTaxForOrder` against the new destination
           (AvaTax re-finalization).
        6. Per `repurchase_strategy`: auto-buys the cheapest new label per
           package (`auto_cheapest`), returns the rate set for the operator
           to choose (`manual`), or skips repurchase entirely (`defer`).
        7. For every new label, calls the canonical
           `createShippingDeltaCharge` helper to bill/refund the customer
           for the rate delta vs original (idempotent on label_id).
        8. Logs ONE structured `ORDER_SHIP_TO_CHANGED_VIA_WIZARD` activity
           row with full metadata, and broadcasts `order.ship_to_changed`.

        **Both `confirm_void_labels=true` AND `confirm_repurchase_labels=true`
        are required** (unless `repurchase_strategy=defer`, which only needs
        `confirm_void_labels=true`). This is the two-key safety gate
        equivalent of the wizard's review-confirm step in the UI.

        **Partial failure semantics:** if any label refuses to void (e.g.
        carrier-scanned, in-transit), the orders row is NOT updated.
        Response returns `422 partial_void_failure` with the list of labels
        that did void + the offender so the operator can route to carrier
        Package Intercept.

        **Scopes:** `orders:write` AND `fulfillment:write` both required.
        **Idempotency:** `Idempotency-Key` header is supported; repeat
        submissions return the original response without re-charging.

        Filed by NEW-GAP-CS-ADDRESS-CHANGE-POST-LABEL-PURCHASE + NEW-GAP-
        CHANGE-SHIP-TO-WIZARD-VOID-AND-REPURCHASE (2026-05-16).

        **Industry parallel:** Shopify Edit Order (void + reissue);
        NetSuite Reverse Fulfillment + Re-fulfill; Acumatica Cancel Shipment
        + Reissue.
      operationId: changeOrderShipTo
      parameters:
        - $ref: '#/components/parameters/IdempotencyKey'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                new_address_id:
                  type: string
                  format: uuid
                  description: >-
                    Existing account_addresses.id (mutually exclusive with
                    new_address_payload).
                new_address_payload:
                  type: object
                  description: >-
                    Raw address payload; creates a new account_addresses row via
                    the canonical addAddress helper.
                  properties:
                    line1:
                      type: string
                    line2:
                      type: string
                      nullable: true
                    city:
                      type: string
                    state:
                      type: string
                    zip:
                      type: string
                    country:
                      type: string
                      default: US
                    name:
                      type: string
                      nullable: true
                    label:
                      type: string
                      nullable: true
                    is_commercial:
                      type: boolean
                      default: false
                also_change_billing:
                  type: boolean
                  default: false
                  description: Also copy the new address into billing_address_id.
                confirm_void_labels:
                  type: boolean
                  description: >-
                    REQUIRED. Two-key safety gate; must be true to authorize
                    label void.
                confirm_repurchase_labels:
                  type: boolean
                  description: REQUIRED unless repurchase_strategy=defer.
                repurchase_strategy:
                  type: string
                  enum:
                    - auto_cheapest
                    - manual
                    - defer
                  default: auto_cheapest
                  description: >-
                    auto_cheapest = auto-buy cheapest new label per package;
                    manual = return rates and let operator choose; defer = leave
                    packages unlabeled for the warehouse.
                payment_method_id:
                  type: string
                  format: uuid
                  nullable: true
                  description: Optional Stripe payment_method to bill the rate delta.
                user_id:
                  type: string
                  format: uuid
                  nullable: true
                  description: Audit attribution; defaults to API key owner if omitted.
                reason:
                  type: string
                  nullable: true
                  description: Operator note for the audit log.
              required:
                - confirm_void_labels
              example:
                new_address_id: aa11bb22-cc33-dd44-ee55-ff6677889900
                also_change_billing: false
                confirm_void_labels: true
                confirm_repurchase_labels: true
                repurchase_strategy: auto_cheapest
                reason: Customer corrected ZIP; was 90210, should be 92010.
      responses:
        '200':
          description: >-
            Ship-to changed successfully (may include partial purchase_failures
            with HTTP 200 when at least one new label posted).
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      order_id:
                        type: string
                        format: uuid
                      order_number:
                        type: string
                      old_shipping_address_id:
                        type: string
                        format: uuid
                        nullable: true
                      new_shipping_address_id:
                        type: string
                        format: uuid
                      new_shipping_address:
                        type: object
                      voided_labels:
                        type: array
                        items:
                          type: object
                      new_labels:
                        type: array
                        items:
                          type: object
                      rate_deltas:
                        type: array
                        items:
                          type: object
                      charge_results:
                        type: array
                        items:
                          type: object
                      purchase_failures:
                        type: array
                        items:
                          type: object
                      repurchase_strategy:
                        type: string
        '400':
          $ref: '#/components/responses/Error'
        '401':
          $ref: '#/components/responses/Error'
        '403':
          $ref: '#/components/responses/Error'
        '404':
          $ref: '#/components/responses/Error'
        '422':
          $ref: '#/components/responses/Error'
      security:
        - ApiKeyAuth: []
components:
  parameters:
    IdempotencyKey:
      name: Idempotency-Key
      in: header
      required: false
      description: |
        Client-generated unique key for idempotent POST/PATCH/DELETE operations.
        Alias for the Idempotency parameter. Max 255 chars. On retry with the
        same key, the original response is returned without re-executing the
        operation. Keys expire after 24 hours.
      schema:
        type: string
        maxLength: 255
  responses:
    Error:
      description: Error response (400/401/403/404/409/422/429/500)
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
  schemas:
    ErrorEnvelope:
      type: object
      description: |
        Canonical error response envelope. All API errors use this shape.
      required:
        - error
        - code
      properties:
        error:
          type: string
          description: Machine-readable error key
          example: not_found
        code:
          type: string
          description: Machine-readable error code (often same as error)
          example: not_found
        type:
          type: string
          enum:
            - validation_error
            - permission_error
            - not_found
            - conflict
            - rate_limit
            - internal
            - expand_error
            - not_implemented
          example: not_found
        hint:
          type: string
          description: Human-readable one-sentence explanation (English)
          example: >-
            The requested order does not exist or does not belong to this
            entity.
        param:
          type: string
          description: The parameter that caused the error, if applicable
          example: expand[0]
        required:
          type: string
          description: The scope required (only on insufficient_scope errors)
          example: accounts:read
        request_id:
          type: string
          description: >-
            Unique request ID for support tracing (maps to CloudWatch log
            stream)
          example: req_abc123
  securitySchemes:
    ApiKeyAuth:
      type: http
      scheme: bearer
      description: |
        API key issued per entity via Settings > Developers > API Keys.
        Each key carries scopes (e.g. orders:read, products:write).
        Bearer token format: Authorization: Bearer ark_live_ent_<code>_<random>
        Test keys use ark_test_ent_<code>_<random>. Both are issued per entity
        via Settings > Developers > API Keys.

````