> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update an account

> Updates the allowlisted fields on an account; credit balance, credit hold, merge fields, and the analytics columns cannot be set here and return 422 `forbidden_field`, with dedicated endpoints for credit hold and merge instead. Changing `tax_exempt` or `avatax_entity_code` triggers an automatic AvaTax recalculation, and Shopify customer sync fires afterward when enabled.



## OpenAPI

````yaml /openapi.yaml patch /accounts/{id}
openapi: 3.1.0
info:
  title: Arcus ERP Public API
  version: 1.0.0
  description: >
    Arcus ERP public REST API. Designed for external integrations and data
    migration.


    **Authentication.** Bearer token (API key) via the `Authorization` header.

    Format: `Authorization: Bearer ark_live_ent_<code>_<random>` (or
    `ark_test_*` for sandbox).

    API keys are issued per-entity in **Settings > Developers > API Keys**.


    **Entity scoping.** The entity is encoded in the API key prefix; routes are
    flat

    (e.g. `/v1/accounts`, `/v1/orders`, `/v1/products`). A small set of platform
    endpoints

    (migration, reconciliation, events, webhook endpoints, API keys) use the

    `/v1/entities/{entity_id}/...` form -- those are noted in their tags.


    **Key capabilities.**
      - Related-resource hydration via `?expand[]=` (see `x-arcus-expand` on each resource).
      - Cursor-based pagination (`starting_after` / `ending_before` / `limit`).
      - Idempotency via the `Idempotency-Key` header.
      - Webhook events for asynchronous notification.
      - Conditional requests / ETag for cache validation.

    **Changelog.** Entries are dated and name every published contract whose
    MEANING moved, not

    only the ones whose field names changed. The narrative version of the same
    entries, written

    for integrators, is published at https://arcuserp.mintlify.app/changelog.


    **2026-09-22 (planned 2026-09-21), REORDER-BUYER-TRUTH: demand changed what
    it MEANS on three

    published contracts, with no field renamed.** An integrator that pins field
    names sees no

    breakage and different numbers, which is why this entry exists.

      - **Demand now counts build consumption.** `demand_avg_per_day` on the public product, kit
        and inventory-balance objects, and `daily_demand` / `demand_basis` / `net_suggested_qty`
        on `GET /v1/purchasing/reorder-report`, are composed from fulfilled sales lines PLUS
        posted `build_consume` inventory draws: each physical decrement of a product counts
        exactly once. The previous rule adopted an internal-consumption basis only when the sales
        blend was exactly zero, so a product both sold AND consumed into work orders planned as
        if the build draws did not exist. Products drawn into work orders move; on one
        production-shaped dataset five did, the largest from 0.05/day to 14.95/day.
      - **`demand_basis` now carries four values, not two:** `sales`, `sales_and_builds`,
        `builds` and `consumption`. A consumer with a two-branch reader (anything that is not
        `consumption` is `sales`) silently hides the two new ones.
      - **`current_demand_units` on `GET /v1/inventory/balances/:id` moved, by a second rule.**
        It counts committed-but-unshipped CUSTOMER demand, and it now counts a kit component's
        own line rather than its parent kit line, and excludes non-sales documents. On one
        production dataset 269 of 1,043 balance rows changed, 227 of them downward; the largest
        single move was 1,941 to 25, on a product whose open PURCHASE order line had been
        reported as customer demand. Re-baseline anything that alerts or reorders off this field.
      - `run_rate_30/90/180/365` and `blended_daily` on the same balance object move for the
        first reason above.
      - **Added, not changed:** `GET /v1/purchasing/reorder-report` accepts `demand_window` and
        returns the unit, cover-through and reorder-point-provenance fields documented on that
        operation; `order_multiple` is accepted and returned on the product-vendor doors.
      - **Volume note.** The `inventory.low_stock`, `inventory.out_of_stock` and
        `inventory.back_in_stock` webhook events are population-gated on
        `on_hand <= reorder_point`, and reorder points move with the demand above, so
        subscribers should expect a one-time step change in event volume around the release.
servers:
  - url: https://api.arcuserp.com/v1
    description: Arcus ERP API (accepts both live `ark_live_*` and test `ark_test_*` keys)
  - url: https://dev-api.arcuserp.com/v1
    description: >-
      Dev sandbox API (test-only data, accepts `ark_test_*` keys against dev
      RDS)
security: []
paths:
  /accounts/{id}:
    parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
        description: >
          Account UUID or account_number (e.g. ACCT-001, CUST-00042).

          Polymorphic lookup: if the value is not a UUID it is resolved to a
          UUID via

          accounts.account_number within the entity scope before the record is
          fetched.

          (NEW-GAP-API-V1-POLYMORPHIC-LOOKUP-CROSS-RESOURCE 2026-05-20)
    patch:
      tags:
        - Accounts
      summary: Update an account
      description: >-
        Updates the allowlisted fields on an account; credit balance, credit
        hold, merge fields, and the analytics columns cannot be set here and
        return 422 `forbidden_field`, with dedicated endpoints for credit hold
        and merge instead. Changing `tax_exempt` or `avatax_entity_code`
        triggers an automatic AvaTax recalculation, and Shopify customer sync
        fires afterward when enabled.
      operationId: updateAccount
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AccountPatch'
      responses:
        '200':
          description: Updated account object
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/Account'
        '401':
          $ref: '#/components/responses/Error'
        '403':
          $ref: '#/components/responses/Error'
        '404':
          $ref: '#/components/responses/Error'
        '422':
          description: Forbidden field or validation error
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    enum:
                      - forbidden_field
                      - tax_exempt_requires_exemption_code
                  code:
                    type: string
                  param:
                    type: string
                    description: The forbidden field name (when error=forbidden_field).
      security:
        - ApiKeyAuth:
            - accounts:write
components:
  schemas:
    AccountPatch:
      type: object
      description: >
        Partial-update payload for an account. Only present fields are applied;

        omit a field to leave it unchanged. `entity_id`, `id`, `account_number`,

        `credit_balance`, `is_credit_hold`, and `stripe_customer_id` are
        read-only.
      properties:
        display_name:
          type: string
        company_name:
          type: string
          nullable: true
        email:
          type: string
          nullable: true
        phone_main:
          type: string
          nullable: true
        phone_secondary:
          type: string
          nullable: true
        phone_mobile:
          type: string
          nullable: true
        website:
          type: string
          nullable: true
        payment_term_id:
          type: string
          format: uuid
          nullable: true
        credit_limit:
          type: number
          nullable: true
        tax_exempt:
          type: boolean
        avatax_entity_code:
          type: string
          nullable: true
        tax_number:
          type: string
          nullable: true
        default_pricing_level_id:
          type: string
          format: uuid
          nullable: true
        default_location_id:
          type: string
          format: uuid
          nullable: true
        default_shipping_method:
          type: string
          nullable: true
        shipping_preference:
          type: string
          enum:
            - always_freight
            - always_parcel
            - auto
          nullable: true
        enable_pro_portal:
          type: boolean
        is_active:
          type: boolean
        notes:
          type: string
          nullable: true
        metadata:
          type: object
          nullable: true
        external_customer_id:
          type: string
          nullable: true
    Account:
      type: object
      description: >
        An Arcus ERP account. Represents a customer, vendor, lead, or
        individual.

        account_type drives AR vs AP behavior: business/individual/lead =
        customer (AR);

        vendor = supplier (AP). entity_id is always from the API key (Layer 1
        isolation).
      properties:
        id:
          type: string
          format: uuid
        object:
          type: string
          enum:
            - account
        entity_id:
          type: string
          format: uuid
          readOnly: true
        display_name:
          type: string
          description: UI-facing name. Required.
        company_name:
          type: string
          nullable: true
        account_type:
          type: string
          enum:
            - business
            - individual
            - lead
            - vendor
          description: business/individual/lead = customer (AR); vendor = supplier (AP).
        account_number:
          type: string
          nullable: true
          readOnly: true
          description: Auto-generated sequential number within entity. Unique per entity.
        email:
          type: string
          nullable: true
        phone_main:
          type: string
          nullable: true
        phone_secondary:
          type: string
          nullable: true
        phone_mobile:
          type: string
          nullable: true
        website:
          type: string
          nullable: true
        payment_term_id:
          type: string
          format: uuid
          nullable: true
        credit_limit:
          type: number
          nullable: true
        credit_balance:
          type: number
          readOnly: true
          description: 'SSOT: utils/ar-helpers.mjs. Do not write directly.'
        is_credit_hold:
          type: boolean
          readOnly: true
          description: |
            Read-only on PATCH /accounts/{id} (Rule 23 SSOT).
            To set or clear the credit hold use the dedicated action endpoint
            POST /accounts/{id}/credit-hold { on_hold: bool, reason?: string }.
            The action endpoint delegates to canonical
            utils/credit-hold-helpers.mjs::setCreditHold which is the SOLE
            writer and also cascades to orders.is_credit_hold_blocked.
        tax_exempt:
          type: boolean
        avatax_entity_code:
          type: string
          nullable: true
        tax_number:
          type: string
          nullable: true
        default_pricing_level_id:
          type: string
          format: uuid
          nullable: true
        default_location_id:
          type: string
          format: uuid
          nullable: true
        default_shipping_method:
          type: string
          nullable: true
        shipping_preference:
          type: string
          enum:
            - always_freight
            - always_parcel
            - auto
          nullable: true
        enable_pro_portal:
          type: boolean
        is_active:
          type: boolean
        notes:
          type: string
          nullable: true
        metadata:
          type: object
          nullable: true
        stripe_customer_id:
          type: string
          nullable: true
          readOnly: true
        source_platform:
          type: string
          nullable: true
          readOnly: true
        external_customer_id:
          type: string
          nullable: true
        created_at:
          type: string
          format: date-time
          readOnly: true
        updated_at:
          type: string
          format: date-time
          readOnly: true
    ErrorEnvelope:
      type: object
      description: |
        Canonical error response envelope. All API errors use this shape.
      required:
        - error
        - code
      properties:
        error:
          type: string
          description: Machine-readable error key
          example: not_found
        code:
          type: string
          description: Machine-readable error code (often same as error)
          example: not_found
        type:
          type: string
          enum:
            - validation_error
            - permission_error
            - not_found
            - conflict
            - rate_limit
            - internal
            - expand_error
            - not_implemented
          example: not_found
        hint:
          type: string
          description: Human-readable one-sentence explanation (English)
          example: >-
            The requested order does not exist or does not belong to this
            entity.
        param:
          type: string
          description: The parameter that caused the error, if applicable
          example: expand[0]
        required:
          type: string
          description: The scope required (only on insufficient_scope errors)
          example: accounts:read
        request_id:
          type: string
          description: >-
            Unique request ID for support tracing (maps to CloudWatch log
            stream)
          example: req_abc123
  responses:
    Error:
      description: Error response (400/401/403/404/409/422/429/500)
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
  securitySchemes:
    ApiKeyAuth:
      type: http
      scheme: bearer
      description: |
        API key issued per entity via Settings > Developers > API Keys.
        Each key carries scopes (e.g. orders:read, products:write).
        Bearer token format: Authorization: Bearer ark_live_ent_<code>_<random>
        Test keys use ark_test_ent_<code>_<random>. Both are issued per entity
        via Settings > Developers > API Keys.

````

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