> ## Documentation Index > Fetch the complete documentation index at: https://docs.arcuserp.com/llms.txt > Use this file to discover all available pages before exploring further. # Deactivate an account (set inactive) > SOFT DEACTIVATE (sets is_active=false). The explicit "make inactive" action, equivalent to NetSuite "inactivate" / QuickBooks "Make inactive." The account remains readable via GET /v1/accounts/{id}?include_inactive=true and is reversible via POST /v1/accounts/{id}/restore. Use this when DELETE returns 409 `account_not_deletable` (the account has financial history). **Open-activity guard:** If the account has open orders (status=open/draft/processing/ awaiting_ach_clearance) or unpaid invoices, the call returns 409 with `code: account_has_open_activity` including counts and the outstanding AR balance. Pass `force: true` in the request body to override the guard and deactivate anyway. The forced deactivation is recorded in the activity log as `account_force_deactivated`. ## OpenAPI ````yaml /openapi.yaml post /accounts/{id}/deactivate openapi: 3.1.0 info: title: Arcus ERP Public API version: 1.0.0 description: > Arcus ERP public REST API. Designed for external integrations and data migration. **Authentication.** Bearer token (API key) via the `Authorization` header. Format: `Authorization: Bearer ark_live_ent__` (or `ark_test_*` for sandbox). API keys are issued per-entity in **Settings > Developers > API Keys**. **Entity scoping.** The entity is encoded in the API key prefix; routes are flat (e.g. `/v1/accounts`, `/v1/orders`, `/v1/products`). A small set of platform endpoints (migration, reconciliation, events, webhook endpoints, API keys) use the `/v1/entities/{entity_id}/...` form -- those are noted in their tags. **Key capabilities.** - Related-resource hydration via `?expand[]=` (see `x-arcus-expand` on each resource). - Cursor-based pagination (`starting_after` / `ending_before` / `limit`). - Idempotency via the `Idempotency-Key` header. - Webhook events for asynchronous notification. - Conditional requests / ETag for cache validation. servers: - url: https://api.arcuserp.com/v1 description: Arcus ERP API (accepts both live `ark_live_*` and test `ark_test_*` keys) - url: https://dev-api.arcuserp.com/v1 description: >- Dev sandbox API (test-only data, accepts `ark_test_*` keys against dev RDS) security: [] paths: /accounts/{id}/deactivate: parameters: - name: id in: path required: true schema: type: string format: uuid post: tags: - Accounts summary: Deactivate an account (set inactive) description: > SOFT DEACTIVATE (sets is_active=false). The explicit "make inactive" action, equivalent to NetSuite "inactivate" / QuickBooks "Make inactive." The account remains readable via GET /v1/accounts/{id}?include_inactive=true and is reversible via POST /v1/accounts/{id}/restore. Use this when DELETE returns 409 `account_not_deletable` (the account has financial history). **Open-activity guard:** If the account has open orders (status=open/draft/processing/ awaiting_ach_clearance) or unpaid invoices, the call returns 409 with `code: account_has_open_activity` including counts and the outstanding AR balance. Pass `force: true` in the request body to override the guard and deactivate anyway. The forced deactivation is recorded in the activity log as `account_force_deactivated`. operationId: deactivateAccount requestBody: required: false content: application/json: schema: type: object properties: force: type: boolean default: false description: > When true, bypasses the open-orders/unpaid-invoices guard and deactivates the account anyway. The override is recorded in the activity log. responses: '200': description: Deactivated account content: application/json: schema: type: object properties: data: $ref: '#/components/schemas/Account' '401': $ref: '#/components/responses/Error' '403': $ref: '#/components/responses/Error' '404': $ref: '#/components/responses/Error' '409': description: Account has open orders or unpaid invoices content: application/json: schema: type: object properties: error: type: string example: account_has_open_activity code: type: string example: account_has_open_activity type: type: string example: precondition_failed hint: type: string example: >- Account has 4 open order(s) and 2 unpaid invoice(s). Resolve them first, or pass force=true to deactivate anyway. open_orders: type: integer description: Number of open orders on this account. unpaid_invoices: type: integer description: Number of unpaid or not-yet-invoiced documents. ar_balance: type: number description: >- Total outstanding AR balance (sum of balance_due on unpaid invoices). security: - ApiKeyAuth: - accounts:delete components: schemas: Account: type: object description: > An Arcus ERP account. Represents a customer, vendor, lead, or individual. account_type drives AR vs AP behavior: business/individual/lead = customer (AR); vendor = supplier (AP). entity_id is always from the API key (Layer 1 isolation). properties: id: type: string format: uuid object: type: string enum: - account entity_id: type: string format: uuid readOnly: true display_name: type: string description: UI-facing name. Required. company_name: type: string nullable: true account_type: type: string enum: - business - individual - lead - vendor description: business/individual/lead = customer (AR); vendor = supplier (AP). account_number: type: string nullable: true readOnly: true description: Auto-generated sequential number within entity. Unique per entity. email: type: string nullable: true phone_main: type: string nullable: true phone_secondary: type: string nullable: true phone_mobile: type: string nullable: true website: type: string nullable: true payment_term_id: type: string format: uuid nullable: true credit_limit: type: number nullable: true credit_balance: type: number readOnly: true description: 'SSOT: utils/ar-helpers.mjs. Do not write directly.' is_credit_hold: type: boolean readOnly: true description: | Read-only on PATCH /accounts/{id} (Rule 23 SSOT). To set or clear the credit hold use the dedicated action endpoint POST /accounts/{id}/credit-hold { on_hold: bool, reason?: string }. The action endpoint delegates to canonical utils/credit-hold-helpers.mjs::setCreditHold which is the SOLE writer and also cascades to orders.is_credit_hold_blocked. tax_exempt: type: boolean avatax_entity_code: type: string nullable: true tax_number: type: string nullable: true default_pricing_level_id: type: string format: uuid nullable: true default_location_id: type: string format: uuid nullable: true default_shipping_method: type: string nullable: true shipping_preference: type: string enum: - always_freight - always_parcel - auto nullable: true enable_pro_portal: type: boolean is_active: type: boolean notes: type: string nullable: true metadata: type: object nullable: true stripe_customer_id: type: string nullable: true readOnly: true source_platform: type: string nullable: true readOnly: true external_customer_id: type: string nullable: true created_at: type: string format: date-time readOnly: true updated_at: type: string format: date-time readOnly: true ErrorEnvelope: type: object description: | Canonical error response envelope. All API errors use this shape. required: - error - code properties: error: type: string description: Machine-readable error key example: not_found code: type: string description: Machine-readable error code (often same as error) example: not_found type: type: string enum: - validation_error - permission_error - not_found - conflict - rate_limit - internal - expand_error - not_implemented example: not_found hint: type: string description: Human-readable one-sentence explanation (English) example: >- The requested order does not exist or does not belong to this entity. param: type: string description: The parameter that caused the error, if applicable example: expand[0] required: type: string description: The scope required (only on insufficient_scope errors) example: accounts:read request_id: type: string description: >- Unique request ID for support tracing (maps to CloudWatch log stream) example: req_abc123 responses: Error: description: Error response (400/401/403/404/409/422/429/500) content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' securitySchemes: ApiKeyAuth: type: http scheme: bearer description: | API key issued per entity via Settings > Developers > API Keys. Each key carries scopes (e.g. orders:read, products:write). Bearer token format: Authorization: Bearer ark_live_ent__ Test keys use ark_test_ent__. Both are issued per entity via Settings > Developers > API Keys. ````